1. Introduction
These Terms and Conditions (“Terms”) govern your use of the EcoOrganic Limited website at https://ecoorganiclimited.co.uk and any purchase you make from us. By placing an order or using our website, you agree to be bound by these Terms. Please read them carefully before proceeding.
EcoOrganic Limited (“we”, “us”, “our”) is a UK-based business selling Turkish organic cotton home textiles online. If you have any questions about these Terms, please contact us via our Contact page.
2. Definitions
- “Customer”, “you”, “your” means the person visiting our website or placing an order.
- “Goods” means the products listed for sale on our website.
- “Order” means a request by you to purchase Goods from us.
- “Contract” means the agreement between you and us for the sale and purchase of Goods in accordance with these Terms.
3. How an Order and Contract is Formed
When you place an order on our website, you are making an offer to purchase the selected Goods at the stated price. We will send you an order confirmation email acknowledging receipt of your order; however, this does not constitute acceptance of your offer.
A binding contract between you and us is formed only when we send you a dispatch confirmation email confirming that your Goods have been shipped. We reserve the right to refuse or cancel any order before dispatch, in which case we will provide a full refund.
4. Pricing and Payment
All prices on our website are displayed in pounds sterling (GBP) and include VAT where applicable. We reserve the right to change prices at any time without notice; however, the price you pay will be the price shown at the time you placed your order.
Payment must be made in full at the time of ordering. We accept payment via the methods shown at checkout. All payment transactions are processed securely by our third-party payment provider.
5. Availability
All orders are subject to product availability. If a product is unavailable after you have placed your order, we will notify you as soon as reasonably possible and offer you a refund or an alternative product.
6. Delivery
Details of our delivery terms, including processing times, shipping destinations, and estimated delivery timescales, are set out in our Shipping Policy, which forms part of these Terms.
7. Cancellations and Returns
Your rights to cancel an order and return Goods are set out in our Refund and Returns Policy, which forms part of these Terms. These rights are in addition to, and do not affect, your statutory rights as a consumer under UK law.
8. Intellectual Property
All content on our website, including but not limited to text, images, graphics, logos, and product descriptions, is the property of EcoOrganic Limited or our licensors and is protected by applicable UK and international intellectual property laws. You may not reproduce, copy, distribute, or use any content from our website without our prior written consent.
9. Limitation of Liability
To the fullest extent permitted by applicable law, EcoOrganic Limited shall not be liable for any indirect, incidental, consequential, or special loss or damage arising from your use of our website or the Goods, except where such liability cannot be excluded by law (for example, liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation).
Nothing in these Terms affects your statutory rights as a consumer.
10. Governing Law and Jurisdiction
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the law of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to settle any such dispute or claim.
11. Changes to These Terms
We reserve the right to update these Terms at any time. The version published on our website at the time of your order shall apply to that order. We encourage you to review these Terms periodically.
12. Contact Us
If you have any questions about these Terms and Conditions, please contact us via our Contact page.